Privacy policy

In this policy the following terms are understood to mean:

  1. ChatCafe the operator of the website on which this policy is offered to visitors and users thereof, controller within the meaning of the General Regulation Data protection ("GDPR") (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016), located in Amsterdam, registered in the Trade Register under Chamber of Commerce number 73237388.
  2. Personal data: any data relating to an identified or identifiable natural person, including among others can be, (user) names, e-mail and IP addresses, telephone numbers, as well as (profile) photos and personal descriptions of the users of the website.
  3. Processing personal data any operation or any set of it actions related to personal data, including in any case, collect, record, organize, keep, update, modify, to request, consult, use, provide by means of forwarding, distribution or any other form of to make available, to bring together, to relate to each other, as well as the blocking, erasure or destruction of data.
  4. Website the website referred to under point 1.

ChatCafe respects the privacy of all visitors and users of the website. ChatCafe considers the careful handling of personal data of great importance. ChatCafe will process your personal data in accordance with the GDPR.

This policy does not apply to third party websites referenced on the website or refer to the website of ChatCafe.

ChatCafe processes personal data that you yourself provided to us, like with:

  • Your registration on the website;
  • Logging into the website;
  • The purchase of credits on the website;
  • Your use of the website as part of a between you and ChatCafe, based on your registration on the website, concluded agreement;
  • Sending a message using the contact form on the website.

Your personal data will be processed by ChatCafe and shared with third parties only as this is done with your consent or if and insofar as that is necessary:

  • To fulfill a contact request submitted by you, a agreement between you and ChatCafe then the handling of your registration on the website.

If, for example through the contact form on the website, you provide personal data , these are provided by ChatCafe for the purposes for which you want the has provided personal data, for example to answer your contact request can treat. If you register on the website or through the purchase website credits, the credits you will receive upon registration or order provided personal data used to process your registration request to be able to handle or the subsequently concluded agreement to use the website or to be able to execute the order.

Primarily your personal data are provided by ChatCafe so processed to match you closing and executing, including inter alia disclosing your profile on the website, the effectuation of your payment orders, the sending account notifications and resolving any disputes between users of the website. Registered users of the website can send each other e-mail messages and photos via a secure web environment. ChatCafe will never receive these messages making available to third parties for whom these messages are not intended. Additionally, ChatCafe will provide all necessary take steps to prevent these messages from being inadvertently correct come to unauthorized third parties. Employees working for ChatCafe can store the messages you sent and check the profile you have created if there is reason to do so is, to assess the legality of the profile and lawfulness of communication between users. For these employees However, your e-mail address, telephone number and IP address are protected.

Profiles of users of the website, including uploaded photos, are visible to non-registered visitors to the website. This one however, visitors cannot send messages to users. ChatCafe joins a network of several websites that, with regard to the profiles placed thereon by users, mutually synchronize or otherwise synchronize profiles with each other to exchange. ChatCafe operates a affiliate program involving third-party websites using certain scripts profiles on the ChatCafe website can display and profiles on the websites of third parties displayed. Your profile on the website can thus also be displayed on other websites and as far as in connection with the affiliate program relevant, your personal data may be communicated with the affiliate partners of ChatCafe are shared. By this policy expressly accept, you consent to this method of processing personal data. You can keep your profile on the website at any time remove your profile which will also no longer show your profile on other websites that are part of the intended network.

In the context of the implementation of a between you and ChatCafe agreement, your personal data are provided to third parties who are involved in the implementation of the concerned agreement, such as a by ChatCafe contracted payment provider for the settlement of online payments through the website, as well as the so-called work companies associated with ChatCafe.

Furthermore, ChatCafe can use your email address to send you keep informed about offers, new services from ChatCafe. or new developments regarding the services of ChatCafe If you If you no longer wish to receive such messages, please refer to this messages prescribed in the manner for further receipt thereof unsubscribe.

  • To comply with a legal obligation, for example to comply to a government order or to comply with the tax obligations of ChatCafe
  • For the representation of the legitimate interests of ChatCafe or from a third party, unless your interests or fundamental rights and fundamental freedoms leading to protection personal data, outweigh those interests.

Legitimate interests include, for example combating fraud and detecting (attempts at) illegal and / or criminal acts directed against ChatCafe or third parties, for example in connection with the use of the website. It also includes legitimate interests including the processing (including the storage) of your personal data by the hosting provider of ChatCafe, to run the ChatCafe to exploit and use of your personal data for checking or profiles of existing persons are, for optimizing the website and improving the quality of the website and service of ChatCafe Therefore it is necessary that ChatCafe perform statistical research so that ChatCafe can make adjustments to the website if necessary to do. Can be used when performing statistical research made from your personal data, such as your IP address, device information, username, date of birth, (sexual) preferences, lifestyle, appearance, habits, education and ethnicity descent. The results of the statistical survey are always anonymous so that they cannot be traced back to your person.

ChatCafe will not sell your personal data under any circumstances. The people under the responsibility of ChatCafe, as well as through ChatCafe engaged third parties are obliged to maintain the confidentiality of your respect personal data.

ChatCafe stores your personal data within the European Economic Area ("EEA"). However, it may happen that certain personal data that ChatCafe collects transferred to or stored outside the EEA, for example because a external service provider of ChatCafe is located there, for example, with regard to the use of certain tooling on the website. If this is the case, ChatCafe takes care of it for the processing of your personal data outside the EEA on in a safe and lawful manner. ChatCafe will be in that link, therefore, take the necessary steps to ensure that your personal data is adequately protected.

When you visit the website, ChatCafe can store and automatically collect the following data: your IP address, login data, location data and times and length of visits to the website and interact with certain pages. ChatCafe automatically collects data through the use of cookies. You can read more in the cookie statement on the website about cookies that ChatCafe processes.


ChatCafe does not process any personal data from minors. If you are a minor and use the website, please cease use of the website immediately and do not enter any personal data . If you suppose that ChatCafe accidentally took personal data from minors, please contact us.


ChatCafe or other users of the website can place links to websites of third parties on the website, which links may contain information about which ChatCafe does not control. When accessing a third-party site through the website, you acknowledge that you are aware that these websites are of third parties are not screened for or by security issues ChatCafe. ChatCafe assumes no liability for this by third parties, such as by advertisers on the website or on websites of Personal data collected or used by third parties. You must submit their () conditions to consult for the way in which they process your personal data. YOU indemnifies ChatCafe from all liability in connection with the content of third party websites.

Your rights

You have the right to request ChatCafe for access, deletion and rectification of your personal data as well as to restriction of the processing concerning you. You also have the right to to object to the processing and you are entitled to data portability. That means you are at ChatCafe can request your personal data that ChatCafe processes, in a send a computer file to you or an organization specified by you.

Insofar as the processing of personal data is based on yours obtained consent, you have the right to this consent at any time without prejudice to the legality of the processing based on the consent before its withdrawal.

You can send your requests by email ( submit to ChatCafe. To be sure that the request has been made by you ChatCafe will ask for copy of your ID to enclose with your request. In this copy, make your passport photo, MRZ (machine readable zone, the strip with numbers on the document), document number and Citizen service number (BSN) black. This is to protect your personal data and privacy sensitive information. ChatCafe will respond as soon as possible, but in any case within four weeks, at your request.

You have the right to file a complaint with the Authority Personal data or in case you are in a country other than Netherlands resident or established, the supervisory authority there.

Store personal data

Retention of personal data provided by ChatCafe only kept for as long as that in view of the purposes for which they are obtained is necessary. ChatCafe submits appropriate technical and organizational measures to implement personal data to secure against loss and against any form of unlawful processing. These measures, including encryption by means of a SSL certificate, guarantee, taking into account the state of the art and the costs of implementation, an appropriate level of security considering the risks involved in the processing and the nature of it entail data. The measures are partly aimed at this prevent unnecessary processing of personal data.ns


For questions about this policy or questions or complaints about the processing of your personal data through ChatCafe, you can contact ChatCafe. ChatCafe is happy to help you with questions or complaints about the processing of your personal data or if you want your personal data changed or delete.

Questions? or visit our Customer Service or FAQ page.

Latest version date: 17 February 2021

ChatCafe is a chat service, aimed at exchanging chat messages. ChatCafe contains real member profiles as well as fictional member profiles (so-called ChatPals). In contrast to the real member profiles, no physical agreements can be made with fictitious member profiles. Our guarantees no obligations, no subscription and no spam! Pay only when you use our services: starting at $1.70 per message. Our terms of us and privacy policy apply to this website and the services provided by ChatCafe.